Promises promises, Well lets say that all the machines may be set to pay out at the lowest possible rate. Fine! Just don't promise me benefits and perks then not delivery them. Made seven star (150,000 + tier in a year)) 2016 and 2017 was supposed to receive the benefits that the status promised thru January 2019. In February 2018 after i earned the 7 star status i was told that the 4 free nights stays will no longer be honored. probably the single best perk offered as a 7 star. Now if they want to change the policy that's okay but you must tell us the new policy before we earn our points to get them. this policy change should have been stated on or before January first of 2017 the start of the 2018 benefit earning period and of course it was not. Supervisors and hourly staff do a great job and deserve a better representation of there efforts than the upper management and tribe portrays to there customers. PS. If its not a hand shuffled card game its not random. Caesars properties remind me of a carnival atmosphere rather than a casino.