Desert Diamond Hotel & Casino - Tucson

Hot
 
2.3 (7)
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User reviews

3 reviews with 2 stars

7 reviews

 
(1)
4 stars
 
(0)
 
(1)
 
(3)
 
(2)
Overall rating 
 
2.3
Slots 
 
2.3  (7)
Table Games 
 
1.5  (4)
Customer Service 
 
2.3  (7)
Player's Club 
 
2.9  (7)
Gaming Atmosphere 
 
2.2  (7)
Amenities or Hotel 
 
2.4  (5)
Food & Drink 
 
2.4  (7)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
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Comments
3 results - showing 1 - 3
Ordering
Not any better
(Updated: November 23, 2014)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
It has been a couple of years since I visited this casino. I thought the last time I was there that they had improved a bit but it is back to being terrible. It is dirty, machine sticky, I saw no one wiping machines, sweeping, etc. I saw them picking up trash but that was all.
The slots are so tight they squeak. It is a shame they can advertise lose slots and it not be that way.
Very disappointed with this casino. Will not go back.
B
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Cleaned up some
(Updated: April 09, 2012)
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
Table games and Amenities or hotel 1's because did not use.

They have cleaned up this casino some and are heading in the right direction. Smoke not bad at all. Still there but not bad. Keep it up guys and it will be a complete pleasure to go there. Slots still tight.
B
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Watch Your Back
(Updated: February 10, 2012)
Overall rating 
 
2.3
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
3.0
I've often thought that Border Patrol should just set up a check point by this casino entrance. Territorial and guarded players hover over their machines like vultures on the prey. The place is always packed and smokey. One lady smoker told me that a non-smoker has no business in a casino and that I should leave after I fanned the smoke that she blew in my face. People are not friendly here and I was nearly attacked in the parking lot. I see more patrols now, however. The staff is courteous and busy and the quick food is okay, along with being discounted with your card. I prefer to go to the casino down the road for less smoke and nicer atmosphere and friendlier and less hostile guests but the slots are a bit looser here--not always, they can be tight, too.
S
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