Wind Creek Casino & Hotel - Atmore

Hot
 
2.4 (31)
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User reviews

31 reviews
 
6%
 
16%
 
23%
 
29%
 
26%
Overall rating
 
2.4
Slots
 
1.9(31)
Table Games
 
1.7(14)
Customer Service
 
2.4(31)
Player's Club
 
2.3(31)
Gaming Atmosphere
 
2.4(31)
Amenities or Hotel
 
3.4(24)
Food & Drink
 
2.7(31)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
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32 results - showing 26 - 30
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Ordering
Joke
(Updated: August 14, 2011)
Overall rating
 
2.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
2.0
This place is a joke. Food is average, customer service is poor and the slots are the tightest anywhere. The only thing decent is the hotel, but if you stay there then they just take your money for the room as well as your money from the slots.
C
Comments (0) | Was this review helpful? 6 3
Every review is spot on
(Updated: April 17, 2011)
Overall rating
 
2.6
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
Most everything the others have stated about this place is right on. The best part about it is the hotel. It's new so it's nice. Once it wears, then in ten years, only die hards will be going. Slots are ridiculous. "eats twenties like a ravenous dog", I concur with that assessment. Of course if you have money to piss away then Wind Creek is your place.
B
Comments (0) | Was this review helpful? 6 2
TRAP (wind creek casino)
(Updated: February 28, 2011)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
3.0
Food & Drink
 
1.0
This casino has machine that jumps and take bonus and winnings, and when complain to the staff, you areignored. I have went several time and have lost 1000's and won 0, it took a while for that light to come on and see this is a rip off. They feel they federal reserved and can't be touched. I say again if you going for fun enjoy, but hopes of winning anything,save what you haveand do the best you can with it.
B
Comments (0) | Was this review helpful? 6 0
addmore money
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
1.0
Let me see, you can have free drinks, but I only had one server take my order for a beer and I never got the beer. The slots were the worst I have ever played.

Stood in line for an hour to get a players card, I don't know why it only worked in half of the machines. The food was a joke. At least one ticket redeemer was out of order on every station with long lines to get your money.

I was with a small group and we all had the same treatment. We were there for 8 hours. I will not say how much money we lost, but I will say that the Great Indian nation is alive and well and still SCALPING people for their money..... Never again!
SO
Comments (0) | Was this review helpful? 9 2
Wind Creek Review
Overall rating
 
2.7
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
5.0
Food & Drink
 
4.0
Stayed there last night. Game play was terrible and tight. Never saw a soul hit anything, with the exception of a drawing for a motorcycle. People were excited to get cherries on the slots ;) Afterwards I felt like I had been "had". I mean, you can't always hit a big one, but you could at least win enough to keep playing a while and have a good time. Those machines eat twenties like a ravenous dog. $200.00 was gone in about an hour and I called it a night....at 8PM.



It was HOT as hades in the casino. I was dripping with sweat. I was told there was an "issue" they were working to resolve, but it was terrible. The room I reserved was a "package" that included $20 game play and 2 free buffets. When checking in, the hostess didn't know how to set up the Club card and had no idea how to give me the free play or buffets. She finally got the card for me and told me the buffet credits were on the card. At dinner, I presented the card and was told that the buffet deal was actually a flyer. The lady at the restaurant told me she would handle it and gave me a receipt. When the room bill came, the buffets had been charged to the room. I had to go back to the front desk and spend 15-20 mins getting my money back. I was told that reserving their rooms over the internet with packages "didn't really work well there" and they had no way of verifying what I was telling them. They did finally give me back my money. The food at the buffet was pretty good for what it is. Better than some casino buffets I have had.



The hotel itself is first class and very nice, and the pool area is fantastic. Just not so sure I would go out of my way to return due to the game play issue. I would probably head to Mississippi instead. Hate to say that as I am an Alabama resident, but I really did not have fun in the casino.
D
Comments (0) | Was this review helpful? 4 2
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